Privacy Policy

Effective 09/05/2025

1. Who We Are

Sleep Clinics of America (“SCA,” “we,” “our,” “us”) provides virtual sleep-medicine services to patients across the United States. Protecting your privacy—and your protected health information (PHI)—is part of that care.

2. Information We Collect

Type Examples Why We Collect It
Personal info Name, birth date, address, phone, email To create your account and contact you.
Medical info (PHI) Symptoms, home-sleep-test data, device readings, visit notes To diagnose, treat, and monitor your sleep disorder in compliance with HIPAA.
Payment info Insurance plan, last four digits of card, billing address To process claims and collect self-pay fees.
Technical info IP address, device type, cookies To secure our site and improve usability.

3. How We Use Your Information

  • Deliver and coordinate care (telehealth visits, prescriptions, follow-ups).

  • Submit insurance claims or process self-pay invoices.

  • Send appointment reminders, test-kit tracking info, or educational materials.

  • Improve our services through de-identified analytics.
    We never sell your data.

4. How We Share Information

We share the minimum necessary:

  • With your consent (e.g., sending results to another doctor).

  • With service partners who help us run the clinic (video-visit platform, billing clearinghouse). Each partner signs a HIPAA Business Associate Agreement.

  • When required by law (public-health reporting, court orders, or to prevent imminent harm).

5. Cookies & Tracking

We use basic cookies and Google Analytics to see how visitors use our site. Cookies do not store PHI. You may disable cookies in your browser, but parts of the site may not function.

6. Data Security

  • All PHI is encrypted in transit (TLS 1.2+) and at rest.

  • Access is role-based; staff sign strict confidentiality agreements.

  • We review our security controls at least annually.

7. Your Rights

You may:

  1. View or download your medical records.

  2. Ask us to correct inaccurate information.

  3. Request an accounting of disclosures.

  4. Limit certain sharing (except when required by law).
    Send requests to [privacy@sleepclinicsamerica.com]. We respond within 30 days.

8. Children’s Privacy

Our services are intended for adults 18+. We do not knowingly collect data from children under 13.

9. Changes to This Policy

If we change this Privacy Policy, we’ll post the update here and revise the “Effective” date. Material changes will also be emailed to active patients.

10. Contact Us

Questions? Email [privacy@sleepclinicsamerica.com] or write to:
Privacy Officer
Sleep Clinics of America
[Street Address]
[City, State ZIP]